The itunes store is unable to process purchases

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If you're an iPhone-only user, you need a way to get help from iTunes and you can't do it through the iTunes Store app that comes or through the Settings app. The good news is that the outage has ended and returned to normal.



Many others still cannot access anything. I have also tried disabling the VPN, rebooting the device and still have it give me this error. Well, I just tried to download an app again, and was met with the same servile error message. If you use Family Sharing, you'll see in your purchase history what you bought using your Apple ID, but you won't see what other family members bought. Read on to learn how to easily resolve this issue on your Apple device. I have tried to idea each via WiFi. When I went to purchase a 3rd book I was greeted with this error message: The iTunes Store is unable to process purchases at this time.

Tip: To , return to the iCloud page, within the Settings app and scroll all the way down until you see the Sign Out option. Can anyone shed some light on what might be going on?


How to Fix The iTunes Store is Unable to Process Purchases at This Time - Please try to make the purchase later.


Note: If you don't have a computer with iTunes on it and only make purchases directly on your iPhone, skip to Step 6 of this article for instructions Continue Reading Below No matter what version of iTunes you're running, the next screen you end up on is your iTunes account, which lists all of , and purchase information. There's a link on the right side of that section labeled See All. There's also a button called iTunes Store Purchase History. Whichever option you have, click it. Continue Reading Below Once you've selected your Recent Purchases, you'll go to a screen called Purchase History. Each of your purchases has an order number associated with it a single order number may contain more than one purchase because of. The items included in each order are shown in the Titles included in order column. In this list, you should see the item or items you bought and are having trouble with. In iTunes 11 or higher, you can also use the month and year drop-down menus to move through your history more quickly. When you've found the order that contains the item you're having trouble with, click the arrow to the left of the order date and number to enter a detailed view of the order. The next page looks like an invoice. It lists all the information for the order you clicked on in the last step: date, order number, and each item in that order and what the item cost. Continue Reading Below At this point, you leave iTunes: clicking the Report a Problem button opens your computer's default web browser and takes you to a site where the purchases from the order you just selected are listed. If you're interested in how to request support directly from your iPhone or iPod touch, continue to the next page of this article. If the process of getting help for purchase problems from the iTunes Store requires the iTunes program on your computer, what happens to you if you don't use a computer? There's an increasingly large number of people who don't use desktop computers—they do all of their computing right on their iPhones. If you're an iPhone-only user, you need a way to get help from iTunes and you can't do it through the iTunes Store app that comes or through the Settings app.